Report an Issue

Having trouble on the website? Not able to pay your bill online? Having a problem at the facility? Report your issue here. With our on-site professionals at the ready, your issues are taken care of immediately. Contact our professionals any time and get answers to your storage troubles or let us know how we can make your storage process easier. Our main goal is to make your storage experience as easy as possible.

If this is an urgent issue, please call (413) 278-3349 and press 1 to speak with a representative.

secured units in Springfield, MA


Business Hours Monday-Friday: 9:30am-5:30pm Saturday: 9:00am-4:00pm Sunday: 11:00am-4:00pm

Access Hours Monday – Sunday: 6:00 AM – 10:00 PM
Customer Care Hours
Monday – Sunday: 6:00am-1:00am (ET) *Friendly Bilingual Support Available
BKAYE Self Storage
553 St. James Ave
Springfield, MA 01109

Accesibility
Privacy Policy
  • secured units in Springfield, MA


    Business Hours Monday-Friday: 9:30am-5:30pm Saturday: 9:00am-4:00pm Sunday: 11:00am-4:00pm

    Access Hours Monday – Sunday: 6:00 AM – 10:00 PM
    Customer Care Hours
    Monday – Sunday: 6:00am-1:00am (ET) *Friendly Bilingual Support Available
  • BKAYE Self Storage
    553 St. James Ave
    Springfield, MA 01109

    Accesibility
    Privacy Policy